Last updated 22 August 2007

This page contains contact details for lots of the sources of help and advice for people living in Rose Hill and Iffley ward. Of course, you’re also always welcome to get in touch with your local councillors if you think we can help - contact details are here.

Emergency
Police / fire / ambulance emergency - 999
Electricity emergency 0845 7708090
Gas emergency 0800 111999
Water emergency 0845 920 0800
Floodline 0845 9881188

Crime and antisocial behaviour
Police enquiries - 0845 8 505 505
(our neighbourhood police team is led by Sgt. Alan Coffey. You can also contact PC Ben Henley or PC Matt Goodchild.)
24hr antisocial behaviour helpline 0845 605 2222
Street wardens 01865 401456
Crime and Nuisance Action Team (Canact) 01865 252969

Local environment
Abandoned or untaxed vehicles 01865 252900
Noise control daytime - 01865 252867, out of hours - 01865 742138
Offensive graffiti 0800 783 1957
Paths and pavements 01865 252900
Pest control 01865 252888
Recycling enquiries 01865 252900
Litter hotline 0800 783 1957
Bulky items refuse collection 01865 252900

Housing
Oxford city council housing contact centre (for all queries from council tenants, including rents, arrears, allocations, transfers and repairs) 0800 227676
Rose Hill Local Housing Office, open Mon and Wed 9am-5pm
Homelessness 01865 252859 housingoptions@oxford.gov.uk
Tenant participation team 01865 252706
Useful FAQs on housing are available here
Electronic tenants’ handbook available here

Money
Benefits Agency 01865 443333
Housing benefit 01865 252849
Payments and Parking Office 01865 252609
Council Tax 01865 252870

Advice and information
Citizens Advice Bureau Oxford 08702 200608
Rose Hill Advice Centre 01865 438634
Independent housing advice service 01865 770111
Rose Hill health trainers:
Samantha Curran 07867 668177 and Michelle Thomas 07876 475023
Age Concern Oxfordshire 0800 009966
Mediation Oxfordshire 01865 776789
NHS Direct 0845 46 47
Oxford JobCentre Plus 01865 445000
Playschemes 01865 252179
Racism Action Line 01865 815121
Relate relationship counselling 01865 242960
Victim Support 01865 751511
Social services 01865 375515
Debt Helpline 0800 074 6918
Parentline Plus 0808 800 2202
Lesbian and gay helpline 01865 726893
Domestic violence helpline 0808 2000 247
Police domestic violence unit 01865 335165
Oxford rape crisis 01865 726295
Oxford children’s information service 08452 262636

Councils
City council general enquiries 01865 249811
County council general enquiries 01865 792422